Thank you for subscribing to our lottery syndicate membership. If, for any reason, you think you are eligible for a refund, please read our Refund Policy below.
You have the right to receive a refund in the following cases:
As a general rule, refunds will be processed using the same payment details provided during registration, unless these are no longer valid and need to be updated. Debit card refunds are credited on the same day of processing, BACS refunds need three working days to be credited on customer’s bank account from the day of processing the request.
In addition to the above, our Customer Service will always engage and interact with you to come to a satisfactory conclusion on any topics you might have. This means that a refund for a customer might be processed based on a business topic not listed above.
Refund requests can be made by contacting Customer Service at email@example.com , or calling 020 3695 6222 during office hours.