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Yourlottoservice UK Limited (‘we’ or ‘it’), a company incorporated in England, registered number 10104456 and with its registered office at Chase Green House, 42 Chase Side, Enfield, Middlesex EN2 6NF, United Kingdom, is committed to protecting and respecting your privacy. For the purposes of the new General Data Protection Regulation (GDPR), we are the data controller in relation to personal data we hold about you.
For any questions on data protection at Yourlottoservice UK Limited, please contact our Data Protection Officer Ms Sandra Poepping via email@example.com.
We use your information for the purpose of delivering the products and services that you have chosen. These information may include: your name, your postal address, e-mail address, telephone number, date of birth, and in case you choose to subscribe to one of our subscriptions also bank account details or debit/ credit card details, together with details about your playing habits and transaction and game history relating to playing games provided by us.
When you rst provide us with Personal Data, we will give you the opportunity to say whether you would prefer us not to contact you by e-mail. You can also always send us an e-mail (at the address set out below) at any time if you change your mind.
If you contact us, we may keep a record of that correspondence.
Since Personal Data about our customers is an important part of our business, we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than it is necessary to fulfil these purposes:
Additionally, we may send marketing materials to you by post.
If you do not wish to receive any of such communications, please write to our Data Protection Officer at the address given below or call us at 020 38680477 during office hours.
Please note that we reserve the right to send you important e-mails concerning your membership or important changes to our services. These e-mails are an integral part of the Yourlottoservice UK service, and cannot be opted-out of, unless and until your registration has been cancelled or terminated. Please ensure that the e-mail address we hold for you is kept up to date and that you have full access to it. If you change your e-mail address, then you must inform us of the new address through your player account details.
We may monitor and record communications with you, including phone conversations, hard-copy correspondence and e-mails, for quality assurance and compliance. We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this as part of your Personal Data.
If you have signed for a subscription with us, your monthly payment will be processed through a payment processor to ensure a secure transaction. We collect and use your Personal Data in order to administer and process any direct debit payments and/or bank transfers to you. Your card information will neither be stored nor processed by us.
We may collect Personal Data about you obtained from third parties, including financial institutions and identification verification agencies, for the purposes of us providing services to you. You consent to our collection and processing of your Personal Data for these purposes.
If you request for us to no longer contact you, for example with marketing communications, we will retain the minimum amount of information about you so that we can ensure we remove you from any future communications. Please note that if you ask us to completely remove all information about you, and subsequently sign to our services at a later date, we may no longer be able to recognise your previous request to not be contacted.
Disclosure of your information
We may allow other people and organisations to use Personal Data we hold about you if we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
Storing and transferring information internationally
We don’t transfer your Personal Data to any external organisation outside the United Kingdom and we don’t plan to do so in the future.
Your rights as a data subject
Each and every data subject has the following rights:
You can exercise your rights by calling 020 38680477 during office hours or by sending us an e-mail to firstname.lastname@example.org.
If data processing is based on consent, this consent may be withdrawn at any time with future effect. In addition, you can lodge complaints relating to our data processing with a supervisory authority.
YOURLOTTOSERVICE UK LIMITED
Chase Green House,
42 Chase Side,
phone: 020 38680477
Please remember that communications over the Internet, such as e-mail and web mail (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.